Refund policy

Online Purchase Satisfaction Guarantee Refund Policy

At Jackfruit Mexico, we are pleased to offer a convenient and satisfying online shopping experience. We value the trust you place in us when making purchases through our online store, and we are committed to ensuring your satisfaction with our products.

If for any reason you are not entirely satisfied with your online purchase, we offer a satisfaction guarantee refund policy. We want you to feel secure when making purchases on our website and to be fully content with the products you receive.

Below, we provide details about our satisfaction guarantee refund policy:

  1. Guarantee Period: You will have a 15-day period from the date of delivery of your order to evaluate the products and determine if they meet your expectations.

  2. Refund Process: If during the guarantee period you are not completely satisfied, we ask that you contact us through our online customer service. Provide your order information and explain the reason for your dissatisfaction.

  3. Request Evaluation: We will review your refund request and provide you with instructions on the next steps. We may ask you to return the products in their original condition or provide evidence of dissatisfaction, such as photographs.

  4. Refund: Once we have approved your refund request, we will proceed to reimburse you the corresponding amount according to our policy. The refund will be made using the same payment method you used for the original purchase unless otherwise agreed upon.

We want to ensure that your online shopping experience is satisfying and worry-free. Our satisfaction guarantee refund policy is designed to give you peace of mind when making purchases on our website.

Please note that our satisfaction guarantee refund policy is subject to specific terms and conditions, such as time restrictions and the condition of the returned products. We invite you to check our website or contact our online customer service team for more details on the specific requirements.

At Jackfruit Mexico, we are committed to providing you with a positive and satisfying online shopping experience. We value your satisfaction and are here to assist you in case of any issues or concerns.

Thank you for choosing us. We hope you enjoy your online shopping and have a completely satisfying experience.

Sincerely,

Jackfruit Mexico