Shipping policy

Shipping Policy

At Jackfruit Mexico, we strive to provide you with a convenient and reliable online shopping experience. Our shipping policy is designed to ensure the timely and secure delivery of your products.

  1. Shipping Times: We will process and dispatch your order on the next business day after receiving payment confirmation. Please note that our shipments are made from Monday to Friday.

  2. Associated Courier Services: We utilize the courier services of Estafeta, DHL, and FedEx for our shipments. These companies have a strong reputation in the market and offer reliable services.

  3. Estimated Delivery Time: The estimated delivery time for our shipments is 3 to 5 business days from the shipping date. Please note that delivery times may vary depending on the location and courier policies.

  4. Shipping Notification: As soon as your order is shipped, you will receive an email notification including the corresponding tracking code. This code will allow you to track your package online and know its delivery status.

  5. Shipping Address: Ensure you provide a complete and accurate shipping address when making your purchase. We are not responsible for delays or delivery issues caused by incomplete or incorrect addresses provided by the customer.

  6. Shipping Costs: Shipping costs will be automatically calculated at the time of purchase and will be based on the weight and delivery location of the products. We recommend reviewing the applicable shipping costs before finalizing your purchase.

  7. Insurance and Packaging: All our products are carefully packaged to ensure their protection during transportation. Additionally, we offer basic shipping insurance to cover possible damages or losses in transit. If you experience any issues with the delivery, please contact us immediately so that we can resolve it.

We want to ensure that you receive your products efficiently and in the best condition. We work with reliable couriers and provide the necessary information for you to track your package at all times.

If you have any additional questions about our shipping policy, feel free to reach out to our customer service team. We are here to provide assistance and ensure a satisfying shopping experience.

Thank you for choosing Jackfruit Mexico. We hope you enjoy your products!

Sincerely,

Jackfruit Mexico